Our approach is a straightforward one:
- Understand what our stakeholders want – our customers, our investors and our people.
- Keep their interests in balance.
- Decide upon a clear strategy.
- Select the right people to implement it.
- Set achievable targets.
- Delegate responsibility to the people dealing with customers on a daily basis.
The way we do business is central to the fulfillment of our long-term Group strategy.
We believe that this strategy will be best achieved by applying the following principles to our business activity:
- Maintaining a customer-focused organisation with a strong partnering culture.
- Growing a balanced portfolio of businesses that are positioned within the top three in their marketplace.
- Winning long-term contracts with critical asset and infrastructure owners, primarily government bodies and blue chip companies.
- Delivering year-on-year growth and shareholder returns in line with our expectations.
- Balancing risk and reward.
- Maintaining an excellent safety record.
This strategy has been the foundation of Babcock’s success over the past five years and will serve us well over the next five.